Professionals

TalentOcean is a platform designed for industry professionals to showcase their career stories, apply for job and access career learning and development resources.

Recruiters and People Managers

TalentOcean is a platform designed for recruiters and people managers to efficiently find and manage top talent using talent (skills-based).

You can view all Free, Monthly or Annual Plans for Professionals or Recruiters by visiting https://talentocean.co/services.

Once subscribed, you will receive an email with a link to Activate your Account on TalentOcean.

Click on the “Forgot Password” link on the login page, enter your registered email address, and follow the instructions sent to your email to reset your password.

No. Not at this time.

If you need to change your name, please reach out to the TalentOcean Team. Unfortunately, you will not be able to change your email address on the Platform – if you wish to do so, you must register with a new email address.

Please reach out to the TalentOcean: support@talentocean.co.

Please reach out to the TalentOcean: support@talentocean.co.

First, subscribe as a Recruiter. When you Activate your Account, navigate to "Preferences" and complete your Company Profile.

You can share Jobs and associated Candidates or Applicants on the Platform. You must create a “secret code” in your Recruiter Profile. As your colleagues Subscribe and Activate their Account, they should use the option to register with an existing Company. From the list provided, select the Company to join and insert the "secret code" provided. This will ensure that any Jobs or Professionals associated with your Company will be available to other Company Users on the Platform.

As a Recruiter, you have the Option to Download your Connections as a CSV file, for inclusion in your external HR, ATS or CRM systems.

TalentOcean is configured to allow users from the same company to share Jobs and Professionals / Connections. There are no common user permissions settings for this feature.

Use the in-App support process to request that the Account is closed.

If you cancel your account, you will retain access to the platform and its features until the end of your current billing cycle. After that, your account will revert to the free plan with limited features.

Navigate to the Preferences section and click on “Delete My Account”, then follow the instructions.

If you cancel your subscription, you will retain access to the platform and its features until the end of your current billing cycle. After that, your account will revert to the free plan with limited features.

You can share resources (Jobs and Professional Connections) between users in the same company on the Platform. You will not be able to share your Plan with other Users.

Yes, every Recruiter Account contains a secret code which is at the discretion of the User. Please note that secret codes are used when new company users have subscribed and are activating their account. The secret code provided is accessed in real-time - if it changes and the new company user tries to use an outdated secret code, they will be rejected.

Navigate to Your Connections page, where you can view all team members along with any applicants who have applied to your Job Postings or anyone who has been invited to complete assessments.

TalentOcean accepts various payment methods, including credit cards, debit cards, and PayPal. Specific payment options may vary depending on your location.

Paid plans are charged on a prorated basis from the 1^st day after an initial trial period and on the same day of each month thereafter. Add-ons are billed once, at the time of purchase.

No, we do not issue refunds for canceled services. Please refer to the “Refund Policy” section in our terms of service or contact our support team for specific details.

You can view your billing history and download invoices from the “Account” section.

A Story Page is a personalized, multimedia-rich profile that goes beyond the traditional resume or CV. It allows you to showcase your career journey, skills, ambitions, aspirations, hobbies, passions, and achievements in an engaging and dynamic way.

Yes! You can change the font and color of background and font and customize to match your personal brand. Every aspect of Your Story is written by you, using our intuitive, easy to access Story Builder.

Your Story web page has a unique URL that you can share on social media, in emails, job applications or include in your digital portfolio.

Yes, you can update and modify your Story Page as often as you like, ensuring it reflects your latest achievements and goals.

To create a Story Page, you must be a registered Professional on TalentOcean and have completed at least one talent assessment.

As long as you have a paid Professional subscription, your Story Page will be active.

Within the Platform, the Talent Board lists all Professionals who have made their Profile public. It contains personally-identifiable information and a link to the individuals profile details.

Outside the Platform, the Public Talent Board lists all Professionals who have made their Profile public - anonymously. It does not contain any personally-identifiable information and visitors are encouraged to join TalentOcean to view the full details available.

TalentOcean currently caters for over 60 vocational, soft skills and industry Talents:

There are learning resources available in the Learning Centre section. This includes a full definition for each Talent and, where feasible, a full Study Guide. Coaching, Mentoring and Training are also available in the Learning Center.

There are no sample questions per Talent – however, a good place to start is in one of the “Your First...” Assessments, which provide very general questions and answers, as examples of how Assessment Questions are formulated and presented.

You can directly access Assessments in the relevant Section and attempt them depending on your Assessment credits.

If you have been invited by a recruiter, you can Filter Assessment Providers in the Assessment section and attempt them, directly, in relation to requests or Jobs you have applied for.

Retake policies are at the discretion of TalentOcean support. If you wish to retake an assessment, please raise a support request, available through the (!) Icon, available on any screen.

You can suggest new talents or talent assessments through the support (I) icon at the top of every page.

The nature of TalentOcean Assessments is in providing the same set of questions, persistently. All Assessments are scored out of 60 and their are 15 questions in each one. This provides a "level playing field" for all Assessment Takers, as a Benchmark. All Assessments are scored out of 60 and their are 15 questions in each one.

You can navigate  to the Feedback Page in your App - or you can raise any questions using the Support (I) Icon, found at the top of every Page within the App.

Go to your Dashboard and review the Assessments Results on display - or Navigate to the Assessment page and review your Scores in the Talent List. The percentage score and time to complete for any Assessments you have completed are available on that screen. Clicking on your Score will open a pop-up window showing your Appraisal.

Assessment results can be used in several ways by recruiters or people managers. Your individual and average Assessment scores are calculated for them, and it may form a part of their selection processes as they compare candidate or applicants.

Aside from your Profile, Story (if it is activated) and Assessment Results, no other information is shared with recruiters or people managers when applying for a Job on TalentOcean.

Yes - you can download your Profile or Assessment Results to share with external parties.

Results are available indefinitely for each completed Assessment.

After logging in, navigate to the “Job Board” section. Use filters such as job title, location, and industry to find suitable job postings.

Before you apply for any Job on TalentOcean, please be aware that recruiters or hiring managers will then have access to your Profile. It is a good idea for you to complete that detail  as fully as possible, prior to applying for any Job on TalentOcean.

Click on the job posting you are interested in, review the details, and click “Apply Now.” Your Application, your Profile and your Assessment Results will be advised to the recruiter or hiring manager and you will receive a confirmation email.

Unfortunately, there is currently no facility to “favourite” Jobs or Roles.

Once a Job is applied for, it is the responsibility of the recruiter or hiring manager to advise you of any change in status of your application. If the recruiter rejects your application - or if the job is deactivated (unlisted), you will be advised via email.

Navigate to the “Application” screen and select the Job you want to withdraw from. Select the Job and click on the “Cancel Application” button. The recruiter or hiring manager will be informed and you will receive a confirmation email.

Recruiters or hiring managers will have access to your Application, your Profile and your Assessment Results.

After logging in, go to the “Create Job Post” section, fill in the job details and click “Create Draft.”. After creating the Draft, review your Job Listing before submitting for Publication.

Navigate to the “Manage Job Posts” section to view, edit, or archive your job postings.

It is important to note that Job Posts cannot be deleted once they have been Published. This is due to auditing regulations.

Navigate to the “Manage Applications” section to review, shortlist, or reject candidates.

Members of the same Company on TalentOcean have access to the same Jobs - and Applicants - by default.

No. You will be alerted to any new Applicants for your Published Jobs.

You can use the Send Invites section to submit personalized and bulk invites for your Job Posts - or simply to invite participants to take Assessments.

Once a Professional has applied for your Job, you will have access to view their limited Profile - and to download their Assessment Results or Professional Profile. You may also be able to view their Story page, if it is active.

There is a Quick Note facility available for all of your Job applicants, for you to create and share your own notes internally, across your Company colleagues on the Platform.

When reviewing Your Connections, you can summarily reject them - you will need to provide a viable and valid reason for your Rejection notification which will be sent to the individual and copied to you on email.

Interview Functions are not available at this time.

The Platform does not provide a Messaging facility. You will have access to allow you to connect with an Applicant directly, via email.

Yes. One various pages throughout TalentOcean, you will find buttons to write or view Quick Notes on the applicant. NOTE: You will only be able to view Quick Notes that you have created.

Jobs are listed both within and external to the Platform, available to share with 3rd parties.

Duplicating Job entries is not available, at this time.

If you wish to unpublish a Job, navigate to your Job Sourcing page, locate the Job and set it to Archive.

Coaching and Mentoring is available through the Learning Center. Navigate to the Talent in question, then use the icons at the top of the Talent Description to request support.

TalentOcean offers a variety of training resources, including study guides, online courses, webinars, and workshops. Visit the “Training” section to explore and enroll in available programs.

Once you have requested Coaching or Mentoring, a member of the TalentOcean team will reach out to you, to discuss your requirements in more detail.

Yes. Rates and Programs are discussed once you have requested Coaching or Mentoring, a member of the TalentOcean team will reach out to you, to discuss your requirements in more detail.

Yes. Once you have requested Coaching or Mentoring, a member of the TalentOcean team will reach out to you, to discuss your requirements in more detail.

Generally, an individual with a low-end score for any Talent Assessment may benefit from Coaching or Mentoring.

Explore the Learning Center section to find various courses and programs that you can recommend or enroll candidates in.

No you cannot request Coaching or Mentoring for a Job Applicant. You may suggest that they seek Coaching or Mentoring and guide them on how to apply within the Platform.

Explore the Learning Center section to find various courses and programs that you can recommend or enroll employees in.

Recruiters and People Managers

A good gauge for measuring effectiveness is to request that the individual re-sit Talent Assessments, which can be achieved by reaching out to the TalentOcean Team, via the Support (I) icon.

Explore the Learning Center section to find various courses and programs that you can recommend or enroll employees in.

Explore the Learning Center section to find various courses and programs that you can recommend or enroll candidates in.

Support options vary by plan. Monthly plans include email support, while Annual plans offer priority email and/or real-time online support.

You can contact our customer support team through the (!) Icon at the top of any Screen.