Professionals

TalentOcean is a platform designed for industry professionals to showcase their career stories, apply for job and access career learning and development resources. Registrations include a conversion of a traditional resume using AI processing, making entries suitable for publication on My Story pages.

Recruiters and People Managers

TalentOcean is a platform designed for recruiters and people managers to efficiently find and manage top talent using talent (skills-based) methods, with AI analytics applied between individual resumes and a job specification, providing a "Match Score" per person.

You can view the services, features and functions available for Job Seekers and Recruiters at: https://talentocean.co/services

Registration is a simple form, available when reviewing jobs on the Job Board (https://app.talentocean.co/job_board) or by registering directly on the Log In page (https://app.talentocean.co)

Click on the “Forgot Password” link on the login page - https://app.talentocean.co - enter your registered email address, and follow the instructions sent to your email to reset your password.

No. Not at this time.

If you need to change your name, please reach out to the TalentOcean Team. Unfortunately, you will not be able to change your email address on the Platform – if you wish to do so, you must register with a new email address.

Please reach out to the TalentOcean: support@talentocean.co.

Please reach out to the TalentOcean: support@talentocean.co.

Register as a Recruiter - https://app.talentocean.co/ -  and insert your Company name when registering.

You can share Jobs and associated Candidates or Applicants on the Platform. You must create a “secret code” in your Recruiter Profile. As your colleagues Subscribe and Activate their Account, they should use the option to register with an existing Company. From the list provided, select the Company to join and insert the "secret code" provided. This will ensure that any Jobs or Professionals associated with your Company will be available to other Company Users on the Platform.

As a Recruiter, you have the Option to Download your Connections as a CSV file, for inclusion in your external HR, ATS or CRM systems.

TalentOcean is configured to allow users from the same company to share Jobs and Professionals / Connections. There are no common user permissions settings for this feature.

Use the in-App support process to request that the Account is closed.

As a Recruiter:

If you cancel your account - in that you can your monthly subscription - you will retain access to the platform and its features until the end of your current billing cycle. After that, your account will be suspended. After 60 days, your Account and your company details will be  deleted.

As a Professional:

TalentOcean is free for Professionals. If you want your profile removed, please raise a support request with the TalentOcean team.

If you want your profile removed, please raise a support request with the TalentOcean team.

As a Recruiter:
If you cancel your subscription, you will retain access to the platform and its features until the end of your current billing cycle. After that, your account will be suspended. After 60 days, your account profile will be deleted.

As a Professional:
After requesting your profile deletion, your account profile will be deleted, immediately.

You can share resources (Jobs and Professional Connections) between users in the same Company on the Platform. When they register, they can select the "Join an existing Company" and enter the details required, including a Secret Code which you will need to share with them.

You will not be able to share your Subscription with other Users, as this is based on your log in credentials (email address).

Yes, every Recruiter Account contains a Secret Code which is at the discretion of the User. Please note that Secret Codes are used when new company users have subscribed and are activating their account. The Secret Code provided is accessed in real-time - if it changes and the new company user tries to use an outdated Secret Code, they will be rejected.

Navigate to Your Connections page, where you can view all team members along with any applicants who have applied to your Job Postings or anyone who has been invited to complete assessments.

TalentOcean accepts various payment methods, including credit cards, debit cards, and PayPal. Specific payment options may vary depending on your location.

Monthly Subscription plans are charged on a prorated basis from the 1^st day after an initial 7-day trial period and on the same day of each month thereafter.

No, we do not issue refunds for canceled services. Please refer to the “Refund Policy” section in our terms of service or contact our support team for specific details.

You can view your billing history and download invoices from the “Billing” section of your TalentOcean App. Following the link provided on that page allows you access to the external subscription platform, where invoices and other payment features are available.

A Story Page is a unique link for your personalized profile that goes beyond the traditional resume or CV. It allows you to showcase your career journey, skills, ambitions, aspirations, hobbies, passions, and achievements in an engaging and dynamic way.

Yes! You can change the font and color of background and font and customize to match your personal brand. Every aspect of Your Story is written by you, using our intuitive, easy to access Story Builder.

Your Story web page has a unique URL that you can share on social media, in emails, job applications or include in your digital portfolio.

Yes, you can update and modify your Story Page as often as you like, ensuring it reflects your latest achievements and goals.

To create a Story Page, you must be a registered Professional on TalentOcean.

As long as you have a paid Professional subscription, your Story Page will be active.

Within the Platform, the Talent Board lists all Professionals who have made their Profile public. It contains personally-identifiable information and a link to the individuals profile details.

Outside the Platform, the Public Talent Board lists all Professionals who have made their Profile public - anonymously. It does not contain any personally-identifiable information and visitors are encouraged to join TalentOcean to view the full details available.

TalentOcean currently caters for over 60 vocational, soft skills and industry Talents:

There are learning resources available in the Learning Centre section. This includes a full definition for each Talent and, where feasible, a full Study Guide. Coaching, Mentoring and Training are also available in the Learning Center.

There are no sample questions per Talent – however, a good place to start is in one of the “Your First...” Assessments, which provide very general questions and answers, as examples of how Assessment Questions are formulated and presented.

You can directly access Assessments in the relevant Section and attempt them depending on your Assessment credits.

If you have been invited by a recruiter, you can Filter Assessment Providers in the Assessment section and attempt them, directly, in relation to requests or Jobs you have applied for.

Retake policies are at the discretion of TalentOcean support. If you wish to retake an assessment, please raise a support request, available through the (!) Icon, available on any screen.

You can suggest new talents or talent assessments through the support (I) icon at the top of every page.

The nature of TalentOcean Assessments is in providing the same set of questions, persistently. All Assessments are scored out of 60 and their are 15 questions in each one. This provides a "level playing field" for all Assessment Takers, as a Benchmark. All Assessments are scored out of 60 and their are 15 questions in each one.

You can navigate  to the Feedback Page in your App - or you can raise any questions using the Support (I) Icon, found at the top of every Page within the App.

Go to your Dashboard and review the Assessments Results on display - or Navigate to the Assessment page and review your Scores in the Talent List. The percentage score and time to complete for any Assessments you have completed are available on that screen. Clicking on your Score will open a pop-up window showing your Appraisal.

Assessment results can be used in several ways by recruiters or people managers. Your individual and average Assessment scores are calculated for them, and it may form a part of their selection processes as they compare candidate or applicants.

Aside from your Profile, Story (if it is activated) and Assessment Results, no other information is shared with recruiters or people managers when applying for a Job on TalentOcean.

Yes - you can download your Profile or Assessment Results to share with external parties.

Results are available indefinitely for each completed Assessment.

Click on the job posting you are interested in, review the details, and click “Apply Now.” You will need to enter your personal details to register on the TalentOcean Platform and you will need to upload a PDF version of your CV or Resume. On the next screen, you can amend the details which are converted using the TalentOcean AI Resume Parser. On the next screens, you may need to answer some Role-related Questions and you will need to complete an Introductory (Cover) Letter to the Recruiter. Once completed, your Application details, your Profile and your CV or resume will be advised to the recruiter or hiring manager and you will receive a confirmation email of your Application. At that time, you may access the TalentOcean Platform using the credentials you have set up.

After logging in, navigate to the “Job Board” section. Use filters such as job title, location, and industry to find suitable job postings.

Before you apply for any Job on TalentOcean, please be aware that recruiters or hiring managers will then have access to your Profile. It is a good idea for you to complete that detail  as fully as possible, prior to applying for any Job on TalentOcean.

Click on the job posting you are interested in, review the details, and click “Apply Now.” You may be required to answer some Role-related Questions and you will need to complete an Introductory (Cover) Letter to the Recruiter. Your Application, your Profile and your Assessment Results will be advised to the recruiter or hiring manager and you will receive a confirmation email of your Application.

Unfortunately, there is currently no facility to “favourite” Jobs or Roles.

Once a Job is applied for, it is the responsibility of the recruiter or hiring manager to advise you of any change in status of your application. If the recruiter rejects your application - or if the job is deactivated (unlisted), you will be advised via email.

Navigate to the “Application” screen and select the Job you want to withdraw from. Select the Job and click on the “Cancel Application” button. The recruiter or hiring manager will be informed and you will receive a confirmation email.

Recruiters or hiring managers will have access to your Application, your My Story Profile and your Assessment Results.

After logging in, go to the “Create Job Post” section, fill in the job details and click “Create Draft.”. After creating the Draft, review your Job Listing before submitting for Publication.

Navigate to the “Job Sourcing” section to view, edit, or archive your job postings.

It is important to note that Job Posts cannot be deleted once they have been Published. This is due to auditing regulations.

Navigate to the “Manage Applications” section to review, shortlist, or reject candidates.

Members of the same Company on TalentOcean have access to the same Jobs - and Applicants - by default.

No. You will be alerted to any new Applicants for your Published Jobs.

You can use the Send Invites section to submit personalized and bulk invites for your Job Posts - or simply to invite participants to take Assessments.

Once a Professional has applied for your Job, you will have access to view their Profile, their Story Page, any Talent Assessments they have attempted, in relation to those set up for your Job Post and you will have the ability to use the TalentOcean AI Resume Scoring Wizard, to determine if the Applicants CV or resume details are aligned with the details with your Job Post, giving you greater insights into the individual. You also have functions to directly connect with the Applicant, to Shortlist them - or to Reject them. If you Reject them, you have the ability to send a pre-defined "Reason Code" to the individual - or to simply mark them as Rejected. You may also download the individuals CV or resume and you will have access to an ATS-style CSV File Download of all of your Shortlisted Applicants, to allow you to populate the details externally, in your own CRM or ATS solution.

Navigate to Job Sourcing > Job Name > Applicants to view applicants for a job:

Quick View All Applicants provides high-level details and the ability to download applicant's' resumes if required. From here, you can Connect, Shortlist or Reject Applicants using the functions provided. For each Applicant, you can also request AI Matching, which takes the details in the Applicant's resume and compares it with the requirements of your Job Specification, providing a general matching score as a percentage, which is also then available in the main Applicant List.

Detailed View provides more details for the Applicant, including their Cover Letter and matches where they have attempted Talent Assessments associated with the Job Post. From here, you get more insights and the ability to download applicant's' resumes if required. You can Connect, Shortlist or Reject Applicants using the functions provided. For each Applicant, you can also request AI Matching, which takes the details in the Applicant's resume and compares it with the requirements of your Job Specification, providing a general matching score as a percentage, which is also then available in the main Applicant List.

When reviewing Your Connections, you can summarily reject them - you will need to provide a viable and valid reason for your Rejection notification which will be sent to the individual and copied to you on email.

Interview Functions are not available at this time.

The Platform does not provide a Messaging facility. You will have access to allow you to connect with an Applicant directly, via email.

Yes. One various pages throughout TalentOcean, you will find buttons to write or view Quick Notes on the applicant. NOTE: You will only be able to view Quick Notes that you have created.

Jobs are listed both within and external to the Platform, available to share with 3rd parties.

Duplicating Job entries is not available, at this time.

If you wish to unpublish a Job, navigate to your Job Sourcing page, locate the Job and set it to Archive.

Support options vary by plan. Monthly plans include email support, while Annual plans offer priority email and/or real-time online support.

You can contact our customer support team through the (!) Icon at the top of any Screen.